Privacy Policy

1. Overview

At Reelixir Games, we respect your privacy and handle your data in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We collect only what's necessary to provide a safe, personalized, and exciting gaming experience — nothing more.

2. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, or contact details when you register, contact support, or subscribe to updates.
• Usage Data: including device type, browser version, IP address, and interaction logs — to help improve site performance and usability.
• Preferences and Activity: details about your game choices or site activity to tailor your experience.
• Cookies: small files stored on your device to remember your preferences and enhance user experience. (See our Cookie Policy for details.)

3. How We Use Your Information

We use your information to:

• Provide and manage access to our games and services.
• Personalize your gaming journey and recommend relevant content.
• Respond to your questions or support requests.
• Maintain website performance, security, and compliance.
• Send updates or promotions (only if you've opted in).
• Fulfil our legal and regulatory obligations under Australian law.

We never collect unnecessary or sensitive information without your explicit consent.

4. Data Sharing and Disclosure

Your personal information is never sold or rented to third parties. We may share limited data only in the following cases:

• With trusted service providers who assist with hosting, analytics, or security (under strict confidentiality agreements).
• When required by law or regulation, such as requests from government authorities.
• In case of business restructuring or transfer, where your data remains protected under equivalent terms.

5. Data Protection and Security

We implement multiple layers of protection, including:

• Encryption of stored and transmitted data.
• Restricted access — only authorized team members can handle personal information.
• Regular security audits to ensure systems remain secure.
• Firewalls and monitoring systems to prevent unauthorized access or breaches.

While we take every precaution, no online system can be 100% secure. If a data breach occurs, we'll notify affected users in line with the Notifiable Data Breaches Scheme (NDBS).

6. Your Rights and Control

As an Australian user, you have the right to:

• Access your personal information held by us.
• Request correction or deletion of inaccurate data.
• Withdraw consent for data processing.
• Opt out of marketing communications at any time.

To exercise these rights, contact our Privacy Officer at privacy@reelixir-games.com. We'll respond to your request within a reasonable timeframe.

7. Cookies and Tracking

We use cookies and similar tools to:

• Save user preferences and session information.
• Analyze site performance and improve navigation.
• Customize your gaming experience.

You can manage or disable cookies in your browser settings, though some site features may not function correctly without them.

8. Third-Party Links

Our platform may contain links to external websites. Please note that Reelixir Games is not responsible for the privacy practices of third-party sites. We recommend reviewing their policies before sharing personal data.

9. Children's Privacy

Our services are intended for users aged 18 years and over. We do not knowingly collect data from minors. If we discover that information from someone under 18 has been collected, it will be deleted promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be posted here with the new "Last Updated" date. Continued use of our site after changes means you accept the revised policy.

11. Contact Us

If you have questions, requests, or concerns about your privacy, reach out to us anytime:

Email: support@reelixir-games.com

We're here to help you enjoy a safe, transparent, and fun gaming experience — always protected, always in control.